Terms & Conditions

H2 Terms & Conditions for Tesor Casino

H3 Acceptance of the Terms

By accessing and using Tesor Casino's website, platforms, or services (collectively referred to hereafter as "the Platform"), you agree to be bound by these Terms & Conditions. If you do not accept all the terms and conditions contained herein, please leave this site immediately.

H3 Eligibility Requirements

  1. To use our services, you must be at least 18 years old (or the minimum age required in your jurisdiction).
  2. You agree to provide accurate, complete, and up-to-date information about yourself during account registration.
  3. By using our Platform, you confirm that you are of sound mind and capable of making rational gambling decisions.

H3 Geographic Restrictions

We operate subject to applicable laws and regulations. Access to certain services may be restricted or prohibited in specific countries or regions due to these constraints. We reserve the right to refuse service to any individual from a country on our list of Restricted Countries, which can be found under General Casino Information below.

H3 Account Registration Rules

  1. You must provide accurate and truthful information during account registration.
  2. By registering an account with Tesor Casino, you acknowledge that it is for personal use only (One-User-Policy) and agree not to transfer or assign your username or password to any other person.

H3 One-Account-Per-User Policy

  1. Each customer is limited to one active account at a time.
  2. If we detect multiple accounts in the same name, we reserve the right to close all of them and restrict future access without notice.

H3 Identity Verification and KYC

We require identity verification for withdrawals and may ask you to provide documentation to satisfy Know Your Customer (KYC) requirements. We will not share your personal information with third parties unless required by law or necessary for our compliance procedures.

H3 Account Accuracy Obligations

You are responsible for maintaining the accuracy of your account details, including name, address, email, phone number, and password.

H3 Account Security Responsibilities

  1. You agree to keep confidential any logins (passwords), usernames, or other access information provided by Tesor Casino.
  2. We recommend using robust security measures for protecting your device against malware and unauthorized software installations.

H3 Login Credentials and Password Protection

You are responsible for choosing a secure password and keeping it secret. Do not share or divulge this to any third party. If you have reason to believe that another person knows or may know your username and/or password, please change them immediately using the account management tools on our Platform.

H3 Restricted Behaviour and Prohibited Activities

Engaging in restricted behaviour or prohibited activities can result in account closure and loss of access privileges without warning. Examples include but are not limited to: Collusion with other players; Tampering with games (e.g., altering game results); Participating in pyramid schemes or gambling rings.

H3 Multi-Accounting and Fraud Prevention

To prevent multi-accounting, we monitor for suspicious activity on all accounts held under a single name or IP address. If evidence of fraud is found, we reserve the right to suspend services until further notice.

H3 Bonus and Promotion Rules

  1. Some games do not contribute fully towards bonus requirements.
  2. Maximum withdrawals apply if you have accepted an offer for "bonus cash".
  3. By accepting bonuses from Tesor Casino, you agree that all wins may be limited by their individual terms.

H3 Wagering Conditions and Bonus Abuse Prevention

All promotions and offers at Tesor Casino are subject to specific wagering requirements before winnings can be withdrawn. These must be met within a stipulated period after claiming the offer or any resulting bonus money. We reserve the right to void any winnings obtained by exploiting these rules.

H3 Deposits & Withdrawals (Optional)

Tesor Casino may accept various payment methods but reserves the right to modify this list at its discretion without notice. All withdrawals are subject to our verification procedures, including Know Your Customer checks and Anti-Money Laundering compliance steps as necessary for legitimate transactions only.

H3 Verification Before Withdrawals

Before we can process any withdrawal, you must verify your account details by submitting documentation proving identity (photo ID) and address (utility bill). This is a requirement to meet our regulatory obligations.

H3 Processing and Review Procedures

Tesor Casino reserves the right to investigate suspected fraud or misuse at any time. Withdrawals may be delayed if there's an ongoing review process, which can sometimes result in account restrictions or closure without notice to protect both ourselves and our customers.

H3 Responsible Gambling Expectations

We want you to have fun! But please remember that online casino gambling is a form of entertainment intended for adults aged 18+. It carries inherent risks and possible financial losses. By using our services, you acknowledge understanding these risks and agree not to use the Platform in a way detrimental to your well-being or that of others.

H3 Self-Exclusion & Account Restrictions

We respect your right to choose when to take breaks from gaming. You can self-exclude yourself for specified periods (cooling-off) using our account settings, but please note this does not exempt you from adhering to geographic restrictions as outlined earlier in these Terms.

H3 Game Fairness & RNG Systems

Tesor Casino is committed to providing a fair experience through independent testing and monitoring of games for randomness. We rely on certified laboratories that regularly check the Return To Player (RTP) rates of our titles to ensure they operate fairly within predetermined parameters.

H3 Technical Interruptions or Voided Gameplay

In cases where technical issues affect game results, we will investigate all situations independently before making a decision regarding voided gameplay or any winnings affected by these conditions. Please note that Tesor Casino takes no responsibility for the occurrence of such events but aims to address them fairly.

H3 Suspension or Closure of Accounts

Tesor Casino may terminate your use of our Platform without prior warning if you commit prohibited activities, break these Terms & Conditions at some point in time since opening an account with us. Please respect that by engaging responsibly during gaming sessions, ensuring all interaction stays within allowed limits specified here.

H3 Intellectual Property and Platform Ownership

All rights to content, software, and intellectual property used on the Tesor Casino platform remain exclusive property of our parent company or its licensors. Any unauthorized copying or reproduction constitutes an infringement upon these rights, subjecting you to prosecution under relevant laws.

H3 Limitation of Liability

Tesor Casino disclaims liability for indirect, incidental, consequential damages including but not limited to emotional distress stemming from gaming activities using the Platform. Users acknowledge that losses can occur despite exercising due care and caution while engaging in online casino games at our site.

H3 Modification of Terms

We retain discretion to modify or add new rules here as necessary without advance notice. These updates will be posted on this page, so it's essential you regularly check for any changes before continuing use. Continued access after change indicates acceptance of revised terms applicable upon visitation dates.

H3 Contact & Support Guidance

Should questions arise regarding our Platform or services offered through Tesor Casino, please contact us via the support channels provided (email or live chat). You can also review Frequently Asked Questions for answers to some common queries not included here within these Terms & Conditions sections above.